FAQ

Scroll through our product selection in the tab “Wood pendant lights”, choose a product and then proceed to check-out.

We are using 4mm birch plywood, and the paints are varnishes are professional and water-based. The light socket and clamping system are made out of metal, with a modern look, glossy or matte, available in multiple shades. The clamping system is adjustable, but the maximum length of the cable is 1 meter (39 inches).

If the product you bought is not up to your liking, you can return it in 14 days since the moment the package has been delivered, following the steps found in the tab “Return request”. If the returned product meets the return conditions, we can send you a new one (in case it came broken) or the money will be refunded in the bank account specified by you in the return request.

Mainly, yes. The model is exactly like in the pictures, but the shade may differ because of the different settings of the screen on the different device, and the colors might look different. Therefore, it is possible that the color to be slightly different from the color on the screen. Also, each product is unique, slightly different because of the wood texture.

The products are not assembled, so that the transportation can be done safely, the package contains, assembly instructions, there is no need for glue, and the process takes about 5 minutes.